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Rv Parts Country - Poor customer service

They have good price and products but the only way to comunicate is email so a short call on the phone takes days to take place on emails. I ordered an air conditioner and parts for my motorhome and still trying to get right parts. They refuse any direct conversation on phone. Place is poorly managed. Dont bother going thru rv Parts Country
2.9
Details
Customer service
Diversity of Products or Services
Price Affordability
Staff
Value for money
Warranty
Website
#1299004
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Rv Parts Country - Where is my Shroud?

Rv Parts Country - Where is my Shroud?
Rv Parts Country - Where is my Shroud?
Where is my replacement for my damage shroud for the unit I received damaged. I have a deadline and I need answers. No response to my emails.
2.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1295331
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Another crap review for this company. Ordered a fridge on 6/13 and ALL correspondence was email. Paid 3000. for unit and shipping that day by cc and card billed IMMEDIATELY. Per email had it in stock and shipped 7 to 10 days. Over the course of 10 days tried to get a...
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1.9
#1293983
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Ordered a new AC unit for our 5th wheel RV bedroom. Order was received in a timely manner to destination as requested only to realize they sent the wrong unit. They sent me a unit for a motor home! They return to exchange it for the correct one citing their...
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4.3
I liked
  • Shipping times
  • Price
  • Money savings
#1290653
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I placed an order yesterday for my father. I first called the number and can not get a live person to speak to only directed to use the customer service on website. I wrote to customer due to it stating that no one is available to chat with. I have not received a...
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I didn't like
  • Unable to contact someone to talk with and no response to emails
  • No contact available
  • Customer service
#1289118
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Rv Parts Country - Terrible scam they call a company

They shipped the wrong item. Can’t reach a living person. No response from them. Will never use again . I would give a —10 stars for a review
#1288228
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Unable to make contact with company. No telephone service. No return email other than auto response. No tracking numbers. No shipping information. I spent over $1,100.00 and have no information. Never would I use this company again. June 21, 1018 Rvpartscompany.com is...
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1.0
I didn't like
  • Very poor
  • Dealing with this company
  • No contact available
#1285672
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They only send half your order. You can not contact anyone ever. Then you get a computer generated email reply from them saying (I have requested the shipping information from the warehouse your order was assigned to, I will contact you.) I paid RV Parts Country, not...
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#1279071
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Rv Parts Country - Rude company

No help by phone it all ! No shipping number .
#1267365
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Rv Parts Country - Awning

I still don't have my awning. Central freight was suppose to email be with a delivery date and still hasn't let me know anything. It has be unloaded at destination for over a week
#1265909
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