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Ordered a portable waste tank and it is over due. No tracking number has been sent. Unable to get response back from email to customer service which is the only way to contact them. They charged my credit card when order was made. At this point I am not happy that I...
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Anonymous
GAP

Did you ever get it resolved? I also ordered a portable waste tank. I never received a tracking number. So I emailed today(no phone customer service) and they emailed back ...

1.0
I didn't like
  • Unable to contact someone to talk with and no response to emails
#1080094
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I ordered a portable cooler from them and a week later I was notified that the Dometic cooler was back ordered and would not be available until NOVEMBER! They asked me what I wanted to do. Well I wanted a refund. I paid with PayPal and no refund was posted to my...
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1.8
#1069657
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Rv Parts Country - Never responded!!
I ordered 2 Mach 15 ac units. They came on time and I was very pleased. It was the first time I ever ordered from them. I then ordered an awning. While waiting for the awning, I opened the ac units to install in the trailer I was building and the interior panels are...
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#1069386
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Ordered a Dometic Electric cooler and 2 weeks later they said it was back ordered and would't be available until November. Asked me what I wanted to do and told them to refund via Pay Pal. No refund came through and then filed a claim with PP. Now the claim was filed...
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#1068231
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Rv Parts Country - Bad customer service

Take days to get a reture processed can't contact by phone. Get a big run around
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1068146
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We ordered one item almost a year ago, received it, all ok. Suddenly, almost a year later, we get an invoice from them saying we paid over $600 via paypal. It being the end of the month and not having enough money in the bank to deal with such an issue, we freaked....
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1.0
#1066811
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Logan Hello Ian How can I help you? You please look at my past order Logan What is your order number? You ixxxxx@hotmail.com Logan Not your email, your order number You AB-103903 I know the difference. I was sure you could access the order by the email address instead...
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Anonymous
Anonymous

I know!! Horrible customer service. People read reviews so you are not taken by this place too!!!

1.8
I didn't like
  • Poor customer service
  • Customer service is does not exist
  • Customer service - lies
#1034325
Reply to reviews
SHIPPED A STOVE BY AN UNKNOWN SHIPPER WHO DRIVES A FULL SEMI TRAILER FOR LITTLE PACKAGES. NATURALLY STOVE DAMAGED, NO PHONE FOR CUSTOMER SERVICE WHICH IS UNABLE TO DO ANYTHING ANYWAY. SO WHAT WOULD HAPPEN IN A NORMAL COMPANY IF YOU GOT A DAMAGED GOOD? ONE WOULD EXPECT...
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1.0
#993203
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I wanted to find a new fridge for our camper. I contact RV Parts Country as I found they had the best price on the net. I found that they had a live chat available, which for me was great! I asked specification questions and they were all answered in a timely manner. I...
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5.0
I liked
  • Money savings
  • Shipping times
  • Customer service
#971814
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Ordered a Dometic Ice maker which did not work properly! Customer service was the worst I have ever encountered. Don't stand behind anything. They lied & said if I disputed it was fraud! I did dispute through PayPal & they took care of the problem! I would never...
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1.3
Product
I liked
  • Price
I didn't like
  • Customer service is does not exist
  • Customer service - lies
  • Poor customer service
#957425
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