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Ordered a Dometic Ice maker which did not work properly! Customer service was the worst I have ever encountered. Don't stand behind anything. They lied & said if I disputed it was fraud! I did dispute through PayPal & they took care of the problem! I would never...
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1.3
Product
I liked
  • Price
I didn't like
  • Customer service - lies
  • Customer service is does not exist
  • Customer service
#957425
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I ordered an RV awning and received twelve tubes of I don't know what. I have been trying to contact this company for almost a week now to get this matter resolved without success. The phone number only has a message and no one responds to the message that you have to...
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1.0
Bolivar Peninsula, Texas
I didn't like
  • Poor customer service
#935397
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Ordered a converter and they sent me the wrong part. Their phone number listed does not work, so you have to email them. Tried emailing them 9 times over the course of two weeks before they would respond. They said that it was the correct part without even verifying or...
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1.0
#926867
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RV Toilet Review

Rv Parts Country
#543853
Ordered a toilet they took forever and had to reorder. I cancelled...I am a fulltime ever.will never use them.
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Ordered AC unit and immediately realized I had ordered the wrong model. Received confirmation immediately after placing the order and responded via email requesting cancellation of order. The next day received a response stating that any order in process could not be...
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1.0
#924205
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“Purchased CDF-11 from RV Parts Country. Received item. Read manual carefully, plugged unit in, did not work. Re-read manual and it indicates that I've received a defective unit. Contacted RV Parts Country about issue. They replied with "You'll have to call Dometic for...
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1.0
I didn't like
  • Dealing with these crooks
#896936
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I ordered an awning that should have been delivered within a week. After 10 days I call to get an estimate on the delivery and was told it was special order could take weeks!? This was this not stated previously? I ask for a manager and am put on hold then told there...
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Anonymous
Anonymous

You got caught in the 2016 Dometic shipping nightmare.I work for an RV Dealer far far away from the one you are complaining about.Special orders were shipping in three days in...

#893052
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They have *** poor customer service. 15 day return policy starts when you order the item and when it gets here after those 15 days are up and it's damaged, they won't take it back stating that is their return policy. It takes hours on hold to talk to anyone. Once you...
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1.0
#883484
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I ordered a Dometic Awning motor. Rv Parts Country held my payment for 22 days, and delivered squat! We receieved (1) email, thanking us for our order. No email for shipping was ever sent. When I called (three times) I was told each time... to be patient! RV Parts...
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1.6
#882686
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ORDERED A DOMETIC REFRIGERATOR ON JUNE 10, 2016. COMPANY WEBSITE STATES "SHIPPING WITHIN 24-48 HOURS". WHAT A CROCK! IT WAS NOT UNTIL I CALLED THEM ON JUNE 27 TO FIND THEY HAVE NOT YET SHIPPED, BUT WAS TOLD IT WOULD SHIP THAT DAY AND I WOULD RECEIVE A CONFIRMATION...
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1.0
I didn't like
  • Being lied to
  • Sales support - lies
  • Poor customer service
#879501
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Not impressed (at least not positively)! First, I can’t locate the items I want, so try Online Chat (June 20ish). When I state I can’t find the items online, but want to know price and availability, the agent tells me “all our prices are listed online”. After...
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2.0
I didn't like
  • Sales support - lies
  • Customer service - lies
#877269
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